Clear coverage before the visit.

FrontDeskShield runs overnight against tomorrow’s schedule - eligibility, auth status, and coverage changes - so your specialists only pick up what needs a person.

01 · Access

Eligibility and authorization, cleared in advance

Coverage terminations, pending auths, and plan changes are caught before the patient arrives - not after the claim denies.

Overnight eligibility sweeps

Auth status refreshed before the visit

Only exceptions reach a specialist

SCALE delivers this capability as part of a tech-enabled service model - not a software license you staff yourself.

See it against your own data

Bring us a month of claims and denials. We'll show you where the money is going and what we'd do about it - before you sign anything.