As the Head of AI & Technology Services at SCALE Healthcare, Rajeev is responsible for transforming healthcare with technology. Rajeev leads the Shield product ecosystem (DenialShield, FrontDeskShield, and RevenueShield) — a next-generation suite of AI agents, automation pipelines, and analytics services driving healthcare transformation. In his role at SCALE, Rajeev has built a diverse team of leading healthcare technology talent with deep experience at the intersection of healthcare and technology. Rajeev’s mission at SCALE is to transform visionary AI concepts into tangible, impactful solutions. With 15+ years of experience in healthcare, driving enterprise-scale transformation. Proven success in building and scaling data science teams, delivering AI-powered applications and leading cross-functional teams to deliver scalable, secure, and high-impact AI solutions. Strong background in talent strategy, and product development, with expertise in data governance, enterprise data strategy, and responsible AI. Passionate about innovation, inclusive leadership, and creating a culture of continuous learning and excellence. Rajeev combines deep domain knowledge with engineering discipline to build production-grade, PHI-safe ML platforms and multi-agent systems. He has a strong track record of partnering directly with C-suite leaders — including CFOs, CIOs, Chief Medical Officers to align investments with enterprise strategy and measurable financial outcomes.
Spearheaded the growth for Optum India, expanding the technology team from few analysts to approximately 250 data scientists. Led a diverse team of technical professionals, mentoring data scientists and ML engineers while aligning analytics with stakeholder strategies. Lifelong learner, actively pursuing certifications and research in data science, statistics, and machine learning. Rajeev journey began as a clinician, but over time he evolved into a healthcare technologist—leading large-scale data and AI initiatives, solving real-world challenges across pharmacy benefits, clinical insights, and operational intelligence. Built and scaled multi-agent AI systems, predictive analytics tools, and decision support platforms used across payer and provider ecosystems.
Before joining Scale Healthcare , Rajeev held roles at several leading organizations including Optum—a UnitedHealth Group company, Genpact, Cognizant, KPMG Consulting, Medco Health Solutions, Express Scripts, and Philips. Rajeev led executive briefings, pilot sponsorships, and board-level ROI reviews that accelerated adoption and secured cross-functional funding and governance.
