Hospital Advisory Optimization Assessment Survey
Hospital Advisory Optimization Assessment Themes
- Physician Enterprise
- Cost Efficiency
- Data and reporting
- Performance Results
- Process automation
- Leadership
Physician Enterprise
| Issue –present concerns with | Yes or no |
| Recruitment and retention | |
| Governance and organizational structure | |
| Reporting and KPI’s | |
| Compensation and incentive structures |
Cost Efficiency
| Issue | Yes / No |
| Credentialing | • |
| Benefits Verification & Authorization | • |
| Coding | • |
| Revenue Cycle (e.g., chart posting, payment posting, A/R collections, etc.) | • |
| Post merger integration | • |
| Service line management | • |
| Consolidation of services | • |
| Value of current assets | • |
| Marketing Communications | • |
| Patient access | • |
Data and Reporting
| Issue | Yes/ no |
| RCM Performance & Cost to Collect | • |
| Revenue Integrity – Over / Under Payments | • |
| Provider & Service Type Utilization | • |
| Clinics Ops – Staff Utilization, Clinic Performance Scorecard | • |
| Service line cost analytics | • |
| Payer Contract Management (e.g., terms, renewals, etc.) | • |
Performance Results
| When was the most recent assessment of the below functional areas from a performance results, cost efficiency, growth opportunity, enterprise scalability perspective? | Assessment Completed Within Past 12 Months? (Yes / No) | Priority Level (High / Med / Low) |
| Service Line Optimization | • | • |
| Coding | • | • |
| RCM | • | • |
| Payer Strategy & Contracting Performance | • | • |
| Data Management & Analytics | • | • |
| IT | • | • |
| Cybersecurity | • | • |
| Out-Patient portfolio | • | • |
| Lab Diagnostic Services | • | • |
| Radiology Services | • | • |
| Pharmacy / Infusion Services | • | • |
| Clinical Research | • | • |
| Anesthesia services | • | • |
Process Automation
| Process Automation: Are you relying on process automation for the below workflows? | Yes / No |
| Service Line Review | |
| Service Line evaluation | • |
| Appointment Scheduling & Reminders | • |
| Referral Process | • |
| Service Line level reporting | • |
| Revenue Cycle | |
| Denials Management | • |
| Claims Status | • |
| Prior Authorization Processing | • |
| Chart Submission / Request Completion (Payor/ CMS) | • |
| Quality & Compliance | |
| HIPAA Compliance Auditing | • |
| Medicare Stars Improvements | • |
| Data validation against protocols e.g., legal | • |
| Clinic Operations Optimization | |
| EHR Data Migration & Integration | • |
| Inventory Management & Procurement | • |
| Cost per adjusted discharge | • |
Leadership
| Do you have any key talent leadership needs in your organization? | Yes / No |
| Finance | • |
| RCM | • |
| HR | • |
| IT | • |
| Payer Contracting | • |
| Clinic Operations | • |
| Corporate Operations | • |
