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Agentic AI · Claim-denial prevention

DenialShield: Client case studies

Two live deployments from our client base. Multi-site MSK on eClinicalWorks cut indexed denials 58.6% vs. baseline. Cardiology on athenahealth moved denial rate from 5.0% to 2.9% at pilot sites.

−58.6%Indexed denial-rate reduction (MSK)
2.9%Pilot denial rate (cardio)
−42%Vs. network baseline
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Case study 01

Multi-site MSK on eClinicalWorks

EMR · eClinicalWorks

Indexed denial-rate reduction deepened month over month after DenialShield went live, reaching −58.6% vs. baseline by April.

Indexed denial-rate change vs. baseline

0%
Base
−20.7%
Jan '26
−41.4%
Feb '26
−44.8%
Mar '26
−58.6%
Apr '26
Case study 02 EMR · athenahealth

Multi-Site Cardiology Group

5.0% → 2.9%

Denial rate at pilot sites — ~42% below baseline

Denial rate by month: overall network vs under DenialShield Overall network denial rate falls from 7.6% at baseline to 5.0% in May. Pilot sites under DenialShield fall from 5.0% to 2.9%. 0% 3% 6% 9% 7.6% 8.8% 8.3% 7.6% 6.1% 5.0% 5.0% 6.0% 5.1% 4.6% 4.2% 2.9% Base Jan Feb Mar Apr May Overall network Under DenialShield

Statements, example results, estimates, and projections are provided for informational purposes only and do not constitute guarantees of performance. Past results are not indicative of future results; actual outcomes depend on situation-specific circumstances and may differ materially.

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Get the full DenialShield client case studies PDF with the deployment charts.

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