From payer-specific S-codes and global-payment logic to high-volume eligibility and denial management — SCALE delivers revenue cycle intelligence purpose-built for urgent care groups, multi-site operators, and MSOs.
High patient volume makes real-time eligibility and POS accuracy critical to prevent front-end denials at scale.
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Mixed Payer & Self-Pay Mix
Workers' comp, occupational, employer, and self-pay claims each follow different rules and aging behavior.
Core Services
How SCALE solves it
Core Service
Urgent-Care Eligibility & Verification
We run real-time, high-volume verification across all payer types at the point of intake.
↓ front-end denials
AI-Powered
Urgent-Care Coding & Charge Capture
Automated review flags E/M, POS, and S-code errors across high claim volume.
Workflow automation
Denial Recovery
Urgent-Care Denial Management
Payer-specific appeal templates for global, S-code, and eligibility denials.
3× faster resolution
Specialty Coding
Occupational & Self-Pay Workflows
Dedicated workers'-comp, employer, and self-pay billing tracks capture revenue that usually ages out.
revenue captured
What We Do
End-to-end RCM for every Urgent care encounter
Automation handles volume and velocity. Our experts handle exceptions, edge cases, and strategic optimization — creating a closed-loop system that continuously improves performance over time.
1
Discovery & Audit
We analyze 90 days of claims data to identify coding gaps, denial patterns, and authorization bottlenecks specific to your practice.
2
EHR Integration
Seamless connection to your EHR and practice-management system — no new software for your team to learn or manage.
3
Go-Live & Handoff
SCALE's dedicated team takes over day-to-day RCM operations with transparent reporting from day one.
4
Continuous Optimization
Monthly performance reviews, payer-policy monitoring, and AI-driven recommendations keep revenue growing over time.
Proven Results
Representative results across SCALE clients
Representative results across SCALE Healthcare clients. Individual outcomes vary by organization size, payer mix, and baseline RCM maturity.
50%+
Cash Collection
Reduction in average days to pay across SCALE-managed client portfolios
50%+
Cost-to-Collect
Reduction in cost-to-collect through AI automation and workflow optimization
50%+
A/R & Denials
Reduction in A/R aging beyond 90 days through proactive denial management
50%+
Denial Reduction
Reduction in overall denial rates powered by DenialShield predictive scoring
Integrations
Works inside the EHRs your team already uses
Native integration with your existing EHR and practice-management platforms
Real-time eligibility and benefit verification at the time of scheduling
Automated charge capture directly from clinical documentation
Bidirectional data sync — no duplicate entry, no manual reconciliation
HIPAA-compliant data handling with SOC 2 Type II infrastructure
Epic
athenahealth
eClinicalWorks
NextGen
Meditech
AdvancedMD
Ready to Scale Your Urgent Care Revenue?
Let’s build your Urgent Care RCM roadmap together
Book a free 30-minute strategy call with a SCALE Urgent care specialist. We’ll review your current denial rates, authorization backlog, and coding performance — at no cost.