The 2025 Scale Healthcare survey of over 150 CEOs reveals that while AI is widely used across most healthcare enterprises, Revenue Cycle Management (RCM) has remained largely manual and is now the top priority for near-term investment to drive financial stability.

Targeted Solutions: Scale Healthcare provides AI tools like DenialShield, Front Desk Shield, and RevenueShield to automate coding, prior authorization, and denial resolution.

Adoption Gap: Despite high general AI use, 43% of CEOs report no AI implementation in their RCM departments to date.

Strategic Shift: 78% of CEOs now rank RCM AI adoption as a top priority for the next 12 months to improve cash flow and combat margin pressures.

Core Drivers: Investment is fueled by the need for cost savings, growth, and managing complex payer requirements.