AI-Powered RCM Built for Dental Service Organizations

From dental-to-medical cross-coding and fee-schedule management to multi-location claims and denial recovery — SCALE delivers revenue cycle intelligence purpose-built for DSOs and multi-site dental groups.

Dental-to-Medical Cross-Coding

CDT-to-CPT crossover for medically necessary procedures

Fee Schedule & UCR Management

Payer fee schedules and UCR rates across every location

Multi-Location Claims

Centralized billing across distributed practices

Eligibility & Benefit Verification

Real-time dental + medical benefit and COB checks

Real-Time RCM Analytics

Live dashboards via SCALE's analytics platform

Powered by

The Challenge

DSO billing is uniquely complex. We know it cold.

High-complexity care comes with high-complexity billing — and most generalist RCM vendors aren’t equipped to handle it. SCALE is.

01

Dental-Medical Crossover Complexity

Medically necessary dental procedures require CDT-to-CPT translation that most billers handle inconsistently — leaving reimbursable claims on the table.

02

Multi-Location Fee-Schedule Sprawl

DSOs juggle countless payer fee schedules and UCR rates across sites, creating reconciliation gaps and silent leakage.

03

Eligibility-Driven Denials

Frequency limits, waiting periods, and coordination-of-benefits rules drive a high share of front-end dental denials.

Core Services

How SCALE solves it

Core Service

DSO Eligibility & Benefit Verification

Real-time dental and medical benefit checks with frequency and COB validation before the patient is seen.

AI-Powered

Dental Coding & Charge Capture

Automated review flags crossover opportunities, downcoding, and documentation gaps across CDT and CPT.

Denial Recovery

Dental Claim Denial Management

Payer-specific appeals for frequency, COB, and medical-necessity denials across all locations.

Specialty Coding

Dental-to-Medical Cross-Coding

We capture reimbursable medical claims for surgical extractions, sleep, trauma, and pathology.

What We Do

End-to-end RCM for every Behavioral health encounter

Automation handles volume and velocity. Our experts handle exceptions, edge cases, and strategic optimization — creating a closed-loop system that continuously improves performance over time.

01

Discovery & Audit

We analyze 90 days of claims data to identify coding gaps, denial patterns, and authorization bottlenecks specific to your practice.

02

EHR Integration

Seamless connection to your EHR and practice-management system — no new software for your team to learn or manage.

03

Go-Live & Handoff

SCALE’s dedicated team takes over day-to-day RCM operations with transparent reporting from day one.

04

Continuous Optimization

Monthly performance reviews, payer-policy monitoring, and AI-driven recommendations keep revenue growing over time.

Proven Results

Representative results across SCALE clients

Representative results across SCALE Healthcare clients. Individual outcomes vary by organization size, payer mix, and baseline RCM maturity.
0 %+

Cash Collection

Reduction in average days to pay across SCALE-managed client portfolios

~ 0 %+

Cost-to-Collect

Reduction in cost-to-collect through AI automation and workflow optimization

~ 0 %

A/R & Denials

Reduction in A/R aging beyond 90 days through proactive denial management

> 0 %

Denial Reduction

Reduction in overall denial rates powered by DenialShield predictive scoring

Integrations

Works inside the EHRs your team already uses

Dentrix

Eaglesoft

Open Dental

Curve Dental

Epic

athenahealth

Let's build your Dental Service Organizations
RCM roadmap together

Book a free 30-minute strategy call with a SCALE DSO specialist. We’ll review your current denial rates, authorization backlog, and coding performance — at no cost.