AI-Powered RCM Built for Urgent Care Practices

From payer-specific S-codes and global-payment logic to high-volume eligibility and denial management — SCALE delivers revenue cycle intelligence purpose-built for urgent care groups, multi-site operators, and MSOs.

Urgent-Care S-Code Billing

S9083/S9088 & payer-specific global codes

E/M Level & POS Accuracy

Correct POS-20 and E/M leveling at volume

High-Volume Eligibility

Real-time verification at high patient throughput

Occupational & Self-Pay

Workers' comp, employer & self-pay workflows

Real-Time RCM Analytics

Live dashboards via SCALE's analytics platform

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The Challenge

Urgent care billing is uniquely complex. We know it cold.

High-complexity care comes with high-complexity billing — and most generalist RCM vendors aren’t equipped to handle it. SCALE is.

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01

S-Code & Global-Payment Variation

Payer-specific urgent-care codes (S9083/S9088) and global-payment models require careful, payer-by-payer logic.

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02

High-Throughput Front-End Risk

High patient volume makes real-time eligibility and POS accuracy critical to prevent front-end denials at scale.

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03

Mixed Payer & Self-Pay Mix

Workers' comp, occupational, employer, and self-pay claims each follow different rules and aging behavior.

Core Services

How SCALE solves it

Core Service

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Urgent-Care Eligibility & Verification

We run real-time, high-volume verification across all payer types at the point of intake.

AI-Powered

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Urgent-Care Coding & Charge Capture

Automated review flags E/M, POS, and S-code errors across high claim volume.

Denial Recovery

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Urgent-Care Denial Management

Payer-specific appeal templates for global, S-code, and eligibility denials.

Specialty Coding

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Occupational & Self-Pay Workflows

Dedicated workers'-comp, employer, and self-pay billing tracks capture revenue that usually ages out.

What We Do

End-to-end RCM for every Urgent care encounter

Automation handles volume and velocity. Our experts handle exceptions, edge cases, and strategic optimization — creating a closed-loop system that continuously improves performance over time.

01

Discovery & Audit

We analyze 90 days of claims data to identify coding gaps, denial patterns, and authorization bottlenecks specific to your practice.

02

EHR Integration

Seamless connection to your EHR and practice-management system — no new software for your team to learn or manage.

03

Go-Live & Handoff

SCALE’s dedicated team takes over day-to-day RCM operations with transparent reporting from day one.

04

Continuous Optimization

Monthly performance reviews, payer-policy monitoring, and AI-driven recommendations keep revenue growing over time.

Proven Results

Representative results across SCALE clients

Representative results across SCALE Healthcare clients. Individual outcomes vary by organization size, payer mix, and baseline RCM maturity. 

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Cash Collection

Reduction in average days to pay across SCALE-managed client portfolios

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Cost-to-Collect

Reduction in cost-to-collect through AI automation and workflow optimization

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A/R & Denials

Reduction in A/R aging beyond 90 days through proactive denial management

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Denial Reduction

Reduction in overall denial rates powered by DenialShield predictive scoring

Integrations

Works inside the EHRs your team already uses

Epic

athenahealth

eClinicalWorks

NextGen

Meditech

AdvancedMD

Let’s build your Urgent Care
RCM roadmap together

Book a free 30-minute strategy call with a SCALE Urgent care specialist. We’ll review your current denial rates, authorization backlog, and coding performance — at no cost.