Health System

Advisory Board Optimization

Hospital Advisory Optimization Assessment Survey

Hospital Advisory Optimization Assessment Themes

Physician Enterprise

Issue –present concerns with	Yes or no
Recruitment and retention
Governance and organizational structure
Reporting and KPI’s
Compensation and incentive structures

Cost Efficiency

Issue	Yes / No
Credentialing	•
Benefits Verification & Authorization	•
Coding	•
Revenue Cycle (e.g., chart posting, payment posting, A/R collections, etc.)	•
Post merger integration	•
Service line management	•
Consolidation of services	•
Value of current assets	•
Marketing Communications	•
Patient access	•

Data and Reporting

Issue	Yes/ no
RCM Performance & Cost to Collect	•
Revenue Integrity – Over / Under Payments	•
Provider & Service Type Utilization	•
Clinics Ops – Staff Utilization, Clinic Performance Scorecard	•
Service line cost analytics	•
Payer Contract Management (e.g., terms, renewals, etc.)	•

Performance Results

When was the most recent assessment of the below functional areas from a performance results, cost efficiency, growth opportunity, enterprise scalability perspective?	Assessment Completed Within Past 12 Months? (Yes / No)	Priority Level (High / Med / Low)
Service Line Optimization	•	•
Coding	•	•
RCM	•	•
Payer Strategy & Contracting Performance	•	•
Data Management & Analytics	•	•
IT	•	•
Cybersecurity	•	•
Out-Patient portfolio	•	•
Lab Diagnostic Services	•	•
Radiology Services	•	•
Pharmacy / Infusion Services	•	•
Clinical Research	•	•
Anesthesia services	•	•

Process Automation

Process Automation: Are you relying on process automation for the below workflows?	Yes / No
Service Line Review
Service Line evaluation	•
Appointment Scheduling & Reminders	•
Referral Process	•
Service Line level reporting	•
Revenue Cycle
Denials Management	•
Claims Status	•
Prior Authorization Processing	•
Chart Submission / Request Completion (Payor/ CMS)	•
Quality & Compliance
HIPAA Compliance Auditing	•
Medicare Stars Improvements	•
Data validation against protocols e.g., legal	•
Clinic Operations Optimization
EHR Data Migration & Integration	•
Inventory Management & Procurement	•
Cost per adjusted discharge	•

Leadership

Do you have any key talent leadership needs in your organization?	Yes / No
Finance	•
RCM	•
HR	•
IT	•
Payer Contracting	•
Clinic Operations	•
Corporate Operations	•