Client Testimonials

Feedback from clients and executives who have worked with SCALE


The SCALE team has provided our veterinary MSO with lots of ways to accelerate our growth, a deeper understanding of what it takes to define and reach our broader market of customers and ultimately to scale our business successfully. I also am greatly enjoying my SCALE Education subscription as I see the value and applicability of this content in my day-to-day operational and strategic decision making SCALE Education is time well spent.
Sachin Trivedi
Executive Chairman, Pet Pit Stop
Bryn Mawr Dermatology engaged SCALE Marketing last year to conduct a marketing assessment which then led to development of a new website, SEO strategy, paid search strategy, content strategy, and e-commerce plan. Eight months into our relationship our website traffic has grown over 400% and our new patient foot traffic is at an all-time high. The SCALE Marketing team is strategic in their approach and have exceptional expertise in healthcare marketing. They took the time to understand our business needs and provide turn-key marketing execution. I highly recommend SCALE Marketing!”
Scott Burkholder
General Manager, Bryn Mawr Dermatology
SCALE Finance was a life-saver. Their ability to step in and get up to speed on very short notice as interim CFO provided SPCP with stability and continuity during an important transition for our organization. They identified multiple opportunities for improvement along with several areas of risk in our revenue cycle process and led the implementation of cross functional processes and procedures to improve collections in a very short period of time.  SCALE Finance also provided our new CFO with a roadmap for success during his ramp-up.
Eric Lisle
CEO, President & Co-Founder, Southeast Primary Care Partners
SCALE RCM has been a true partner to us as we scale our physician-centric MSO.  They not only helped define and implement a successful billing integration program across our business units, they also sourced permanent in-house leadership to continue the work they started.  We feel confident that we have a best-practice system in place now, and with dedicated leadership at the helm.
Bobby Rouse Jr., CPA
CFO, One GI LLC (A Webster Capital Portfolio Company)
SCALE’s team provided practical and highly relevant expertise that addressed our specific business objectives.  As a team of healthcare operators, SCALE brought pragmatic recommendations to tangibly advance our growth & development initiative.
Alex Aptekman
COO, 360 Behavioral Health (a DWHP portfolio company)
Sing Orthodontics is a different and better company due to SCALE Healthcare Finance. For too long, we flew blind. With the help of SHF, we now have timely, actionable information and metrics with which management can make decisions. This is making all the difference for us.
Jim Usdan
Jim Usdan
CEO, Sing Orthodontics
SCALE RCM’s assessment of an acquisition target’s revenue cycle management department provided us with practical and analytically-driven insight into our future partner’s revenue cycle performance and opportunities for post-close value creation. They completed their work efficiently and allowed us to enter our transaction with conviction around the post-close business plan, as well as a head start on identifying key integration needs and formalizing the integration roadmap.
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Alejandro Mursuli
Vice President of Finance – Central Florida, InnovaCare Partners (A Summit Partners portfolio company)
SCALE RCM brought us the analytical clarity we were looking for to enhance our revenue cycle and provider credentialing programs.  They were able to efficiently assess current performance, identify tangible opportunities for improvement and propose practical execution plans.  SCALE RCM offers a unique blend of deep revenue cycle expertise, data analytics solutions and broader executive strategy perspective - the revenue cycle & credentialing performance measurement solutions and predictive models they developed helped bridge our billing operations with our executive management’s strategic needs.
Greg Stephan
Greg Stephan
COO, aptihealth
SCALE brought a talented blend of IT and operational expertise to successfully lead our deployment of an end-to-end technology platform uniquely designed to address the rapidly evolving requirements of our COVID on-site and remote testing business initiative.  SCALE is a trusted and knowledgeable partner in managing the full design, development and implementation of our tailored patient engagement, EMR and analytical systems.  Addressing the perspectives of our employer clients, their employees and our clinicians, SCALE’s IT leadership was responsible for establishing the right platform under the urgent circumstances brought on by the COVID pandemic – successfully bringing our new programs to market on-time and on budget.
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Brian Stern
CEO, Heed Health
Our engagement supporting the City of Boston on its field COVID-19 positive homeless respite at the Boston Convention & Exhibition Center required us to mobilize quickly and respond with a high degree of flexibility.  SCALE brought a wide range of resources to meet the unique demands of the project and was consistently reliable in managing and executing across the project’s evolving objectives and challenges.  For an engagement that necessitated a high level of trust and execution competence, I could not think of a better partner.
Douglas M. Leech
Douglas M. Leech
Founder & CEO, Ascension Recovery Services
I could not have asked for better partners to help both me and my team take on the many challenges we face providing managerial services to over 550 physicians across 15 states. I would recommend SCALE to any MSO management team looking to materially enhance performance with creative and analytical problem solving discipline.
Barry Tanner
CEO, Physicians Endoscopy (A Kelso Portfolio Company)
The SCALE Team has been an integral partner in taking the vision for my business from aspirational to tangible.  They have guided me through the challenges of establishing a hyperbaric chamber wellness & therapy business from negotiating partnerships to developing a long-term business plan.  I would recommend SCALE Physician Group to anyone with a vision for expanding their healthcare practice into a viable, sustainable, and scalable platform.  They are true partners.
Perla Pojani
Co-Founder & CEO, Worldwide Hyperbaric, LLC


SCALE’s ability to work seamlessly with both management teams and investors on a tight timeline allowed us to move towards a closing with certainty and confidence.  Their department by department business due diligence allowed us to understand on a much more granular level areas of risk and opportunity of our investment.  We really enjoyed working with SCALE on this engagement, always felt prioritized, and welcomed its unique level of expertise and differentiated approach to the engagement.
Marc Strauss
Managing Director, Crestline Investors
SCALE brings a truly unique and valuable blend of healthcare services, industry expertise, and analytical skills.  Their approach provided us with a clear operational point of view on our portfolio company that advanced our decision-making around pressing funding decisions and prioritizing potential pathways for a restructuring.  I would strongly recommend their services to my peers in the lending community who may need independent operational and strategic insight.
David Check
David Check
Managing Director, BMO

Private Equity

SCALE has been a value-add partner to us across three transactions in both pre-close diligence & post-close execution. Their broad range of services and experts makes SCALE a convenient “one-stop” offering as we pursue opportunities across clinical specialties. We look forward to continuing our collaboration with SCALE.
Dana Hayes
Vice President, Thurston Group
I wanted to thank you and your team at SCALE RCM for all the work here, I really liked the way you thought about the situation and then pulled together the relevant views. It was a pleasure working with you.
David Crussell
Operating Partner, FFL Partners
SCALE RCM brought a valued level of strategic & performance clarity to the revenue cycle program at one of our portfolio companies.  SCALE RCM was a trusted partner in leading key execution efforts to achieve target objectives in our revenue cycle business plan – from formalizing workflows & documentation processes to developing performance analytics to evaluating and supporting the implementation of revised staffing models.  SCALE RCM helped us achieve tangible results faster, in-line with projected timelines and with increased execution confidence along the way.
Jon Kelemen
VP, The Beekman Group
SCALE’s analysis of a diverse range of operational, service line and growth initiatives provided us with a uniquely efficient channel for holistic operational scaling execution diligence conducted by a highly experienced team of professionals.
Private Equity Partner
I have been thrilled with the work SCALE has done for us on multiple healthcare platform bids.  Their in-depth diligence reports on specific initiatives always gives us a competitive advantage over our competition.  We look forward to our continued partnership with the SCALE Team.
Andrew Marolda
Andrew Marolda
Managing Director and Co-Founder, The Beekman Group 


SCALE RCM is turning our practice around!  We were inundated with confusion and loss of revenue with a prior billing company, and very shortly after starting, SCALE RCM came in and recognized the problem, reorganized our system, and now we are seeing the benefits of steady, consistent billing.  My front-desk staff at my office is likewise happy because they are able to provide accurate information to patients with questions.  They are also helping us with compliance, coding, and will help us expand through the years.
Clif Jackness, MD
Owner, Park Avenue Endocrinology & Nutrition PLLC
SCALE Finance played a critical role in helping our practice diligence a practice acquisition target.  Their financial due diligence went beyond a standard quality of earnings analysis to also deliver customized financial analysis that allowed me to truly assess the health of the target practice, as well as to quantify potential risks and strategic opportunities.  SCALE Finance’s combination of technical finance & accounting skills with SCALE’s deep understanding of the healthcare market made their financial due diligence assessment uniquely holistic and value add.  I would recommend SCALE Finance to anyone interested in a thoughtful and strategically value add quality of earnings analysis.
Marcelo Lancman, MD
Medical Director, Northeast Regional Epilepsy Group
We have greatly valued the character, professionalism and work ethic of the entire SCALE team. SCALE offered us a unique blend of behavioral health expertise, exemplary leadership in management, and executive discipline and support resources. By working together with SCALE, our company was able to accelerate our growth and development, as well as enhance our management oversight program and analytics-driven performance monitoring. SCALE has proven to be true partner and we look forward to future opportunities to collaborate together.
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Prof Dr Anto Bonci / Francesco Del Governatore
Founder & Executive Chairman / CEO
SCALE is like a personal trainer.  The results happen so much faster when someone guides you rather trying to get it done alone.  Perhaps because they are not caught up in the day-to-day running of our business, they think more about strategy, then get buy-in, then help us execute change.  They are not consultants, as they don’t just give you a laundry list of what you should do.  They feel like members of the company, executives, who do the necessary detail work to effect change.  If you want to grow and be more profitable by working smarter instead of faster, they can get you there.  They are there for the long term, increasing accountability, efficiency, and ultimately EBITDA far beyond their cost.
Steve Maron, MD
Steve Maron, MD
President, VEP Healthcare
SCALE’s proficiency in a wide range of operational and managerial disciplines has been essential in the evolution of our physician group.  With their leadership and guidance we have improved our reporting and infrastructure allowing us to make timely decisions and execute on several key initiatives.
Dr. Bala Sankarapandian
Dr. Bala Sankarapandian
CEO & Transplant Nephrologist, PPG Health
SCALE added missing IT expertise and leadership that our neurosurgery group needed.  They were able to quickly assess our network infrastructure and develop tangible plans for improving IT performance.  They also helped us organize our EHR upgrade implementation plan, as well as preempt network performance challenges that needed to be addressed before the new system go-live.  Their work has saved us the cost and frustration of maintaining a system that was working against us.
Hooman Azmi, M.D.
Partner, North Jersey Brain & Spine Center
SCALE has been a true partner to our neurosurgery group.  SCALE very quickly helped us develop a more strategically-oriented Board program.  Beyond this, SCALE has been a hands-on and valued contributor, supporting us through physician syndication transactions, leading various IT and human resources initiatives, and advising us as we navigated personnel changes and team augmentations.  In short, SCALE has seamlessly integrated themselves into our organization and quickly implemented processes that yielded tangible results.
Roy Vingan
Roy D. Vingan
M.D., Partner and Co-Founder, North Jersey Brain & Spine Center
SCALE has been a valuable partner to Metro PT as we position our therapy group to scale across its outpatient physical & occupational therapy and on-site senior community service lines.  SCALE has been able to quickly understand our needs and goals, as well as implement practical solutions to help bring our growth and operational visions closer to reality.  We are excited to continue our partnership with SCALE.
Sherrie Glasser Mayrsohn
Sherrie Glasser Mayrsohn, MSPT & Michael Mayrsohn, PT, DPT, OCS
Owners, Metro Physical and Aquatic Therapy
SCALE has done a remarkable job quickly coming to grips with the many challenges of our women’s health care platform in a difficult environment for private practices; from our billing team performance, to our financial reporting, and most important of all, our resource management with a particular focus on physician performance and related compensation agreements. In every case, the SCALE team has analyzed and guided me towards the right changes and the right decisions for my MSO platform. We have seen a significant and rapid improvement in our financial performance and we are truly excited to continue our partnership with SCALE as we move towards the next phase of our practice's evolution. They are genuine physician advocates that combine talk with real action.
Dr Ken Levey
Kenneth A. Levey, M.D.
Board Certified Gynecologist & CEO and Managing Partner, Maiden Lane Medical
I have worked intimately with Roy Bejarano and Jason Schifman who were my partners in two ambulatory surgical centers in New York. Roy and Jason were involved in the management and strategic planning of both centers and helped me with the formation and the financial planning of one of my medical groups. Roy and Jason worked tirelessly in their pursuit of obtaining the most optimal results for our centers. They understand the healthcare marketplace extremely well and their guidance has been instrumental in the success of our centers and my medical practice. I consider both Jason and Roy my friends as I always believed they had the best interests of their physician partners at heart. They will be an excellent partner in helping physician groups and other health care organizations provide the highest quality medical care while also helping them achieve the greatest financial success possible.
Dr Peter S Kim MD
Peter S. Kim, M.D.
Managing Partner of Gotham Gastroenterology, PLLC & Gotham Medical Associates, PLLC, President of Liberty Endoscopy Center
Roy and Jason played a critical role in supporting our center’s overall strategy and operations. More recently, they helped us navigate through a very favorable equity transaction that I don't think would have been possible without them. I strongly endorse their services for any physician group, whether well-established or earlier stage, that is looking to take their practice to the next level.
Peter Baiocco, M.D.
President, Manhattan Endoscopy Center
Over my nearly ten-year relationship with Roy and Jason, they have always been true professionals, committed partners and valued advisors. Their work and leadership contributed immensely to our ASC’s business and operations performance, as well as to the Center’s successful growth and development.
Jay Weissbluth, M.D.
Member & Former Medical Director, South Brooklyn Endoscopy Center
Roy and Jason were instrumental in the development and operation of our highly successful endoscopy center. They are extremely knowledgeable about healthcare economics; their insight was invaluable as we undertook this ambitious project as a single GI group. I have personally worked closely with both Roy and Jason for the past seven years - they are intelligent, ethical, honest, industrious, and work well as part of a team. SCALE is a natural progression for them based on what they have learned in the ASC space, and will, undoubtedly, be hugely successful.
Eugene Coman, M.D.
Member & Medical Director, Ambulatory Surgery Center of Long Island

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