Holly Collier is a seasoned healthcare executive with over 18 years of experience in Revenue Cycle Management (RCM), financial operations, and system optimization. As Vice President of Consulting at SCALE Healthcare, Holly leads transformative consulting initiatives focused on developing innovative RCM strategies, driving performance improvement, and executing large-scale departmental transformation and technology adoption projects.

Holly is known for her strategic vision, data-driven insight, and leadership that puts people at the center of performance, bringing a rare balance of operational expertise and human-centered leadership to every engagement. She partners closely with executive teams to design and implement strategies that enhance revenue integrity, optimize cash receivables, streamline denial management, and improve overall cash flow. Her expertise includes denial prevention, root cause analysis, and the creation of billing edits to reduce claim rejections and minimize denials.

Prior to this, Holly held the position of Manager of RCM, managing 43 staff members and maintaining a 97.5% collection effectiveness rate on $272M in charges. She played a pivotal role in operational partnerships, collaborating with cross-functional departments to implement claim rejection and denial prevention strategies, while leading improvements in DSO performance and key KPI metrics.

She is widely regarded as a collaborative leader and catalyst for change, valued for her authenticity, team empowerment, and dedication to driving revenue cycle innovation and operational excellence.