Carol Hiatt is an Executive Partner, DOH & CMS Accreditation Compliance at SCALE Healthcare.
As a Sr Clinical Consultant, Carol brings a rare combination of clinical and operational experience that sets her apart from other consultants in healthcare. As a registered operating room nurse, operations leader, certified risk manager, and regulatory compliance expert, she brings the ability to help teams create and implement strategic plans to move vision to reality. Her experience in opening 100’s of ASC’s across the nation and internationally adds a layer of resident industry knowledge to guide projects from conception to success.
Carol has been employed in the health care industry for over 35 years and in ASC industry leadership as nurse since 1990. Her experience includes over 17 years as a full-time ASC Nurse Administrator and 27 years as a Certified/Licensed Health Care Risk Manager in the ambulatory surgical setting. Since 2007 she has worked as an Independent consultant guiding all avenues of facility development, operational excellence, leadership development, accreditation, Medicare, Infection Control, as well as state and federal regulatory compliance. Her specialties include cardiology, spine, orthopedics, gastroenterology, women’s health and ophthalmology.
Carol received her BSN from The University of Central Florida. She is a Certified Operating Room Nurse, Certified Administrator ASC, Certified Healthcare Risk Manager and has been a part-time accreditation surveyor for AAAHC since 2008 while serving on various AAAHC committees since 2011.
Driven by an innate desire for clinical excellence and servant leadership, Carol brings great value as an industry expert and thoughtful operational leader to organizations and teams.