Core MSO Operations


Improve your platform’s operational functions through best-practices, performance standardization, and transparency with SCALE’s Core MSO Operational expertise.

How We Work

I. Best-Practice Performance Reviews

We perform deep analysis on the current state of your individual operational departments to identify areas of opportunity.

II. Department Scaling Roadmap Development & Execution Oversight

After assessing the current state of your individual operational department, we develop a roadmap designed specifically for each department and ensure integration with your platform’s overarching goals.  We execute on the roadmap and closely manage all moving parts.

III. Strategic Value Add Assessment

We closely assess cost-savings opportunities within individual operational departments and look for ROI every step of the way.

IV. Executive Summary KPI Analytics

We provide a regular, detailed analysis of your operational departments, measured against pre-set KPIs.

Case Study

SCALE began working with a multi-specialty practice with approximately forty providers (across Nephrology, Cardiology and Primary Care) on a host of performance improvement initiatives.

The practice decided that it had insufficient leadership and expertise to improve and turn around its billing operation and so it engaged SCALE to provide all RCM services. In a matter of weeks, SCALE took over the billing function and began improving performance.

SCALE RCM brings decades of experience building and managing revenue cycle operations of scale.  We have developed and refined best practice systems and processes through billing across more than 30 medical specialties as well as numerous sites-of-service and practice management & EHR systems. Learn more.